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SERVICE-PROFIT CHAIN - Leveraging Corporate Performance Through Linking and Satisfying Your Employees and Customers. Satisfied Employees. Satisfied Customers. Customer Retention.
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Service Profit Chain Examples Ppt Powerpoint Presentation Inspiration Gallery Cpb | Presentation Graphics | Presentation PowerPoint Example | Slide Templates
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The Service-Profit Chain: Reflections, Revisions, and Reimaginations - Jens Hogreve, Anja Iseke, Klaus Derfuss, 2022
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